TF
Tanya F

1 reviews | Active since Sept 2010

01 Apr 2015, 08:08

Accounts in a MESS!!!

Every time I submit a claim, there are issues. The medical aid refunds the Dr or lab instead of me and then there is a huge confusion! Come on guys, when I submit a claim it's because I NEED TO BE REFUNDED - The Dr or lab doesn't need to be paid twice! <br> <br> Get it right! This is inefficient!

0
Replies (1)
Medihelp
Medihelp's reply02 Apr 2015, 09:20
Official
Hello tdefreitas,

Your complaint was referred to our client services department for investigation and a consultant will contact you in this regard.

Kind regards

Medihelp Customer Care

Best regards,