TF
Trienie F

1 reviews | Active since Sept 2015

05 Feb 2016, 17:16

ACCOUNT HANDED OVER

I have ended my medical aid with them beginning 2014. i have not heard a word from them since and now in January 2016 I got a call stating that I still owe them money I have been handed over. Rediculous, I have not received any documentation or statements or nothing. I DO NOT OWE THEM ANYTHING, if I did I'm sure I would have heard from them. The amount is R6500.00. Who in their right mind will wait 2 years to try and claim that kind of money? I DO NOT OWE THEM NOTHING

0
Replies (1)
Medihelp
Medihelp's reply08 Feb 2016, 08:11
Official
Hello TFor,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care