C(vW
Catharina (Tina) van Wyk

1 reviews | Active since Apr 2015

13 Apr 2015, 14:06

Account for wisdom teeth

In January this year my son had remove his wisdom teeth. I submitted a quotation to Denis. They gave me an authorisation letter in which it was specified that we had to make a co-payment of R1700. A month ago I received an account from the dr that operated and they said that I still owe them R3187.15 which my medical aid will not pay. The medical aid only then told me that there was a paragraph on the authorisation that reads \...Treatment will be covered at the scheme tariff

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Replies (1)
Medihelp
Medihelp's reply14 Apr 2015, 07:43
Official
Hello TVW68Hartung,

Your complaint was referred to our client services department for investigation and a consultant will contact you in this regard.

Kind regards

Medihelp Customer Care

Best regards,