TF
Trienie F

1 reviews | Active since Sept 2015

04 Mar 2016, 09:45

ACCOUNT AFTER 2 YEARS

I AM HANDED OVER BECAUSE ACCORDING TO MEDIHELP I STILL OWE THEM MORE THAN R6000, BUT FOR 2 YEAR I DID NOT HEAR ANYTHING FROM THEM NO STATEMENT NO COMMUNICATION WHAT SO EVER FROM MEDIHELP. NOW ALL OF A SUDDEN I GOT A LETTER FROM A DEBT COLLECTING COMPANY. I AM HANDED OVER FOR MONEY I DID NOT EVEN KNOW OFF. I HAVE SEND E-MAILS, MADE PHONE CALLS TO MEDIHELP AND THIS DEBT COLLECTING COMPANY BUT THEY ARE USELESS, NO ONE CAN HELP ME. I MUST JUST PAY THAT'S IT!!!!!

0
Replies (1)
Medihelp
Medihelp's reply04 Mar 2016, 10:58
Official
Hello TFor,

Thank you for taking the time to bring your complaint to our attention.

Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows us to improve our service.

The contents of your complaint have been noted and we are currently investigating the matter. The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care