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nirvanaakisa.sekoala nirvanaakisa.sekoala

1 reviews | Active since Feb 2017

13 Nov 2019, 13:02

A very rude network option doctor and a supposed consultation?

I went to a network option doctor and I didnt feel welcome nor comfortable. The doctor took blood from me and I don't even know why. When he checked my eyes, he said they're pale and that's when I pointed out that I'm anemic. Honestly, I thought doctor's have to listen to the symptoms one has before drawing inversions from one symptom. When I tried explaining similar past symptoms, I was told that I am not a professional so I'm not allowed to say certain things. If anything, it felt like I went to the doctor so he can decide my symptoms for me. I felt ridiculed for not remembering my past medication or certain things. On top of that, while I was waiting in the reception, I could hear the doctor shout at a patient.

Well done to MediHelp for choosing such a doctor to be a network option.

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Replies (1)
Medihelp
Medihelp's reply13 Nov 2019, 13:34
Official
Dear Keitumetse

Your complaint is being investigated and feedback will be provided as soon as possible.
 
Kind regards 
 
Medihelp Customer Care