NPS Score
-34
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Medi-Clinic Morningside Hospital
How is Medi-Clinic Morningside Hospital rated on Hellopeter?
Hellopeter has tracked Medi-Clinic Morningside Hospital across 13 reviews. Medi-Clinic Morningside Hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Medi-Clinic Morningside Hospital? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2023
Pleasant maternity stay and care by doctors and nurses. Lovely maternity room too.
The Maternity ward was a lovely experience from the moment we got there. I had a private room and it was clean, spacious with a lovely outdoor view. It also had a balcony to sit outside. The only thing is that my cupboard could not lock, but there was a sense of safety nothing went wrong. I don't like hospital food but their food was really good and healthy. The nurses on duty 1 - 4 September 2026 made my stay pleasant while taking care of me and also taught me how to take care of my baby and myself postpartum. Besides my doctors, I an grateful to them.
1 reviews | Active since Dec 2023
Pleasant maternity stay and care by doctors and nurses. Lovely maternity room too.
The Maternity ward was a lovely experience from the moment we got there. I had a private room and it was clean, spacious with a lovely outdoor view. It also had a balcony to sit outside. The only thing is that my cupboard could not lock, but there was a sense of safety nothing went wrong. I don't like hospital food but their food was really good and healthy. The nurses on duty 1 - 4 September 2026 made my stay pleasant while taking care of me and also taught me how to take care of my baby and myself postpartum. Besides my doctors, I an grateful to them.
1 reviews | Active since Jul 2019
Poor customer service and unresolved billing issue
Poor Customer Service and Unresolved Billing Issues – Morningside Mediclinic I was admitted to Morningside Mediclinic in January and made all payments directly to the hospital. Despite this, I have been receiving payment demands from Golden & Associates since February. Mediclinic confirmed receiving the payments, yet R1,440 remains on their account instead of being allocated appropriately. Despite numerous calls, *** and follow-ups, this matter remains unresolved. I am extremely disappointed by the poor communication and lack of accountability. Patients should not have to spend months resolving internal billing issues. I request an immediate reconciliation of my account, resolution of the R1,440 issue and written confirmation that I do not owe any outstanding amounts. Andiswa Setwaba is failing me dismally, for a week she has been promising to attend this matter, she handled it from January now she's ignoring my *** and WhatsApp text.
1 reviews | Active since Jul 2019
Poor customer service and unresolved billing issue
Poor Customer Service and Unresolved Billing Issues – Morningside Mediclinic I was admitted to Morningside Mediclinic in January and made all payments directly to the hospital. Despite this, I have been receiving payment demands from Golden & Associates since February. Mediclinic confirmed receiving the payments, yet R1,440 remains on their account instead of being allocated appropriately. Despite numerous calls, *** and follow-ups, this matter remains unresolved. I am extremely disappointed by the poor communication and lack of accountability. Patients should not have to spend months resolving internal billing issues. I request an immediate reconciliation of my account, resolution of the R1,440 issue and written confirmation that I do not owe any outstanding amounts. Andiswa Setwaba is failing me dismally, for a week she has been promising to attend this matter, she handled it from January now she's ignoring my *** and WhatsApp text.
1 reviews | Active since Aug 2023
From Near Tragedy at Morningside to Five Stars for Mediclinic Sandton's Care Team
The two stars are for the empathetic and helpful staff. Unfortunately, I cannot give stars to the doctors whose decision to discharge me left me feeling that my care had not been prioritised. Two days later, I nearly died. Thankfully, the excellent team at Mediclinic Sandton provided the thorough, professional care I needed, supported by amazing nurses and caregivers. They deserve five stars. I arrived very ill, but thanks to their care, I gradually regained my strength, no longer needed a wheelchair, and was eventually discharged to recover at home. I am deeply grateful to the team at Mediclinic Sandton for helping me get back on my feet.
1 reviews | Active since Aug 2023
From Near Tragedy at Morningside to Five Stars for Mediclinic Sandton's Care Team
The two stars are for the empathetic and helpful staff. Unfortunately, I cannot give stars to the doctors whose decision to discharge me left me feeling that my care had not been prioritised. Two days later, I nearly died. Thankfully, the excellent team at Mediclinic Sandton provided the thorough, professional care I needed, supported by amazing nurses and caregivers. They deserve five stars. I arrived very ill, but thanks to their care, I gradually regained my strength, no longer needed a wheelchair, and was eventually discharged to recover at home. I am deeply grateful to the team at Mediclinic Sandton for helping me get back on my feet.
1 reviews | Active since Sept 2014
Heartless
How does a Paediatric ward not have beds for parents who’ve been checked in with their child for an emergency. The nurses on duty claim there’s no beds but there are empty beds in rooms 9 and 16. It’s the worst when the nurses think you can’t understand their language as the debate what to do when they see I’ve caught on to the issue. Heartless
1 reviews | Active since Sept 2014
Heartless
How does a Paediatric ward not have beds for parents who’ve been checked in with their child for an emergency. The nurses on duty claim there’s no beds but there are empty beds in rooms 9 and 16. It’s the worst when the nurses think you can’t understand their language as the debate what to do when they see I’ve caught on to the issue. Heartless
1 reviews | Active since Jul 2019
Bad
Extremely unsatisfactory and frustrating service after visiting as private patient. No medication, no diagnosis just prescription and told to return should I not feel better. After 3 weeks I'm feeling worse