HVdB
Heila Van den Berg

1 reviews | Active since Mar 2025

12 Mar 2025, 16:11

AVOID MEDI-CLINIC GROUP

My mother has been in the ICU for 6 weeks. She was seen by Dr. Liezl Steyn, Neurologist. We received a message from the nursing staff that the Doctor tried to reach us. We went to the reception and they called the Dr. She was unavailable. Then I got a message from her via reception that " she is not on call and she knows I am looking for her so I can contact her in business hours". Which I did - left a message with her secretary - I am still waiting for her call. Called 2 more times - no answer. The matter was reported to the Hospital Management via the Matron on Call, Sr. Carol: still waiting for THEM to call me back. Laid a complaint on Medi-Clinic's website - what a joke, STILL no call... I am a doctor myself, who just so happens to refer lots of patients to Mediclinic Midstream - no more. Furthermore my mother was MISMANAGED in their ICU to such a point that I moved her to Netcare Unita's, before she died at Midstream.

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