NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Medi-Clinic Midstream
How is Medi-Clinic Midstream rated on Hellopeter?
Hellopeter has tracked Medi-Clinic Midstream across 9 reviews. Medi-Clinic Midstream hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Medi-Clinic Midstream? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Poor Service at Hospital
My experience was atrocious at this hospital .... from admission to treatment we received with my wife for the delivery of our baby on C-Sec.. I would not recommend anyone to choose this hospital if they want a peaceful delivery. They run out of medicine, every basic things such as feeding bottles for the new borns. Our experience was terrible... we were rushed to check out on Thursday before 12noon when we were admitted on Tuesday at 10am. According to them our 3 days was over. What a day *******. I have been to better hospital such as SunningHill and Fourways Life were staff were really professional
1 reviews | Active since Aug 2026
Poor Service at Hospital
My experience was atrocious at this hospital .... from admission to treatment we received with my wife for the delivery of our baby on C-Sec.. I would not recommend anyone to choose this hospital if they want a peaceful delivery. They run out of medicine, every basic things such as feeding bottles for the new borns. Our experience was terrible... we were rushed to check out on Thursday before 12noon when we were admitted on Tuesday at 10am. According to them our 3 days was over. What a day *******. I have been to better hospital such as SunningHill and Fourways Life were staff were really professional
1 reviews | Active since Apr 2025
Life-threatening neglect at Midstream Mediclinic
I went in to Midsteam Mediclinic to have major spinal surgery in October. It was very difficult to find a nurse when I was in ICU. I couldn’t find my call button on multiple occasions and couldn’t turn over or even move to try to find it, so resorted to calling out for someone to assist me - sometimes for several minutes. This went on for 5 days! On one occasion my visitor - who was with me for more than 2 hours went to locate a nurse (I was supposed to be turned every hour) only to find them all in the nurses station! The patients were being ignored. The worst part is because of their neglect I became over hydrated to such an extent that I had a cardiac arrest! A sister then came and shoved a mask on me and when I tried to say that I was claustrophobic I was shouted at and was threatened to be restrained. I put in a complaint - at the suggestion of my surgeon - with the hospital and with the matron of the ICU. I was told that the sister in question would be reported to the agency. The agency!! This is one of the most expensive Medi clinics in the country and they get their nursing staff from an agency? They know nothing about your medical history and obviously don’t check the charts or they wouldn’t have over hydrated me or neglected turning me or even checked on me! When I asked about the neglect by the staff I was told that she would look into it. I have heard nothing back, even though I emphasised the fact that I could have died of the cardiac arrest. The nurses in the ward were very unfriendly and extremely rough with my brace when turning me over. When again I couldn’t find my call button I had a panic attack I was so traumatised after my treatment in ICU.
1 reviews | Active since Apr 2025
Life-threatening neglect at Midstream Mediclinic
I went in to Midsteam Mediclinic to have major spinal surgery in October. It was very difficult to find a nurse when I was in ICU. I couldn’t find my call button on multiple occasions and couldn’t turn over or even move to try to find it, so resorted to calling out for someone to assist me - sometimes for several minutes. This went on for 5 days! On one occasion my visitor - who was with me for more than 2 hours went to locate a nurse (I was supposed to be turned every hour) only to find them all in the nurses station! The patients were being ignored. The worst part is because of their neglect I became over hydrated to such an extent that I had a cardiac arrest! A sister then came and shoved a mask on me and when I tried to say that I was claustrophobic I was shouted at and was threatened to be restrained. I put in a complaint - at the suggestion of my surgeon - with the hospital and with the matron of the ICU. I was told that the sister in question would be reported to the agency. The agency!! This is one of the most expensive Medi clinics in the country and they get their nursing staff from an agency? They know nothing about your medical history and obviously don’t check the charts or they wouldn’t have over hydrated me or neglected turning me or even checked on me! When I asked about the neglect by the staff I was told that she would look into it. I have heard nothing back, even though I emphasised the fact that I could have died of the cardiac arrest. The nurses in the ward were very unfriendly and extremely rough with my brace when turning me over. When again I couldn’t find my call button I had a panic attack I was so traumatised after my treatment in ICU.
1 reviews | Active since Oct 2023
Complaint
I gave birth early this year 8th of May . My gynaecologist was obviously great and the hospital was fairly clean however I have a few complaints which I raised after being discharged which were not addressed . 1. I had an emergency first C-section as my baby was in distress , I was nervous and very scared , I got surrounded by a number of doctors and was overwhelmed, the doctor who performed the epidural explained everything in detail but I have an issue with the rotor associated with Tanya associates. She came and gave me socks which she explained that I had to put on and gave me a belt for my stomach . When I got discharged I received an email stating I owe her R1022 as she tried claiming from my medical aid however she used the wrong codes as she tried claiming through my day to say benefits but I was in hospital for four days !!!! When I was given these items she never gave me an amount not announce as I would’ve gladly told her I couldn’t sign off on it while half drugged ! I’m getting a number of invoices from them and I did request they take these items back as I feel they took advantage of the situation . I have a problem with the hospital allowing different doctors coming to you while drugged and these doctors don’t fully explain their roles and fees due to them . I have sent an email complaining but to date no one has responded to me and it’s upsetting .
1 reviews | Active since Oct 2023
Complaint
I gave birth early this year 8th of May . My gynaecologist was obviously great and the hospital was fairly clean however I have a few complaints which I raised after being discharged which were not addressed . 1. I had an emergency first C-section as my baby was in distress , I was nervous and very scared , I got surrounded by a number of doctors and was overwhelmed, the doctor who performed the epidural explained everything in detail but I have an issue with the rotor associated with Tanya associates. She came and gave me socks which she explained that I had to put on and gave me a belt for my stomach . When I got discharged I received an email stating I owe her R1022 as she tried claiming from my medical aid however she used the wrong codes as she tried claiming through my day to say benefits but I was in hospital for four days !!!! When I was given these items she never gave me an amount not announce as I would’ve gladly told her I couldn’t sign off on it while half drugged ! I’m getting a number of invoices from them and I did request they take these items back as I feel they took advantage of the situation . I have a problem with the hospital allowing different doctors coming to you while drugged and these doctors don’t fully explain their roles and fees due to them . I have sent an email complaining but to date no one has responded to me and it’s upsetting .