Worst possible customer service + Empty promises!
<p>Worst Customer support service we have ever experienced. We will soon be converting back to Telkom. Apparently sending your latest statement proves to be a major problem / issue for this company (since March!!!)</p> <p> </p> <p> Also very quick to make false & empty promises to cancel our Telkom account on our behalf just to get us to sign up with them - well to find out 6months later that our Telkom account is now our own problem. We are now paying 2 services but only receiving one! After numerous complaints & having Denton + his colleague at our premises once again promising to sort these problems out at once, I the customer had to contact him after 2 weeks of again no response! Imagine my surprise when I was told this is now handled by another person (which also not made any contact with us whatsoever!) as he Denton are extremely busy! A credit note was all which was received & this after 3 months of complaining! </p> <p> </p> <p>We no longer wish to do business with this *********** lot. Please remove your systems from our premises & refund us! What you have promised is definitely NOT what you delivered!</p> <p> </p> <p> </p>
Problem resolved with customer on 2016/08/16
Problem resolved with customer on 2016/08/16
