WORST SERVICE FROM SHAUN(DRIVER)

My very first experience with this company and I can say without a doubt I will NEVER make use of their service. The service I received from Shaun (Driver) was the worst I have ever received. He was absolutely RUDE and should not be allowed to work in the service industry at all. I am disgusted that this kind of service is still being tolerated at businesses. Howard, who was the Manager was very efficient and helpful, thank you Howard , if all Shaun had to do was listen , it would have taken less than 5 minutes to understand that I just wanted to know the time of delivery and if that couldn't have been provided, then just a change of delivery address, but No....he wants to be rude and argumentative. I hope that the calls gets recorded, so that you can hear the type of service your customers are being given. I am utterly DISGUSTED and will never make use of this service.