Worst of the worst I have experienced in my life!

Wish I could rate 0 or - 5 stars! Absolute worst, non-existent courier service I have experienced in my entire life!! Every single step of the way. Cannot even get the basics right of checking the delivery address (although on system, parcel, waybill and even the confirmation emails they send) or calling or even asking for recipient (although they have all their details) at reception. Just handed our very NB and urgent original documents to whomever they saw first at the incorrect address as well. This after I was promised delivery of parcel by office and from driver (whose number you are never allowed to have) at their Watloo offices so I can deliver it to JHB myself and the driver never called me or pitched after we arranged a time. I was left to sit in Watloo outside their offices from 18h30 to 19h30 in the dark without any means to reach them. Super safe and professional! I (anyone) could do better job of delivering a parcel than this company. 1. Receive parcel 2. Check address 3. Drive to address 4. Call recepient either on phone or at reception 5. Give parcel into recipients hands 6. Have recipient sign for parcel

If I had to start a courier company and only teach them the simple 6 steps above, I would put them out of business in a second. Shocking!

Basics! However, every step above was ignored. Worst: not even 1 single apology or acknowledgement of ***** ups. Just excuses and trying to put blame on me!

Do not ever use this courier service and I will make sure no-one I know does. Wasted 2 solid days, fuel and chunk of airtime doing their work for them and having to hold their hand every step of the way. Next time I will use Fedex or drive / fly myself to deliver a parcel.

You give South Africa's horrid postal services an even worse name.