1 reviews | Active since May 2012
Worst Courier Service Ever Received - 2 Weeks Late and Lies
MDS has been the worst delivery experience I’ve ever had. I ordered SIM cards from Axxess and received a notification two weeks ago stating they had been delivered — but nothing arrived. I followed up with both Axxess and MDS, and both insisted the package had been signed for.
I spent two weeks chasing this, getting nowhere. Eventually, the package did arrive — with the original delivery date (16/04/2025) (two weeks earlier) written on it, proving it hadn’t been delivered when they claimed. MDS clearly **** about the delivery. This is not only dishonest but shows a complete lack of competence.
To make matters worse, I attempted to call their customer service multiple times, only to have the phone put down on me. Absolutely unacceptable.
We are truly sorry for the experience that you had with our service, these are not reflective of the standard we aim to uphold.
We take your concerns seriously and are investigating this matter thoroughly to understand what went wrong and prevent it from happening again.
Thank you for bringing this to our attention. Your feedback is essential and we are committed to doing better.
We are truly sorry for the experience that you had with our service, these are not reflective of the standard we aim to uphold.
We take your concerns seriously and are investigating this matter thoroughly to understand what went wrong and prevent it from happening again.
Thank you for bringing this to our attention. Your feedback is essential and we are committed to doing better.
