ML
Mahlane L

1 reviews | Active since Mar 2009

10 Dec 2024, 17:35

Worst Courier Company

If I could give them 0 star I would. The most useless courier company. You'd swear they are a fly by night company. 2 days in a row I'm told that the driver has the parcel, but none is delivered. Still waiting. You are in waiting queue on their line for over half an hour, whatsapp number has no responses. Stay away if you value your peace

0
Replies (1)
MDS Collivery
MDS Collivery's reply11 Dec 2024, 09:51
Official
Thank you for your feedback and for bringing your concerns to our attention. We want to sincerely apologise for the delays you've experienced due to our current backlog. 

We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve. 

We truly appreciate your patience and understanding as we navigate through this challenging period.