JL
Jamie L
1 reviews | Active since Nov 2019
09 Dec 2024, 13:16
Shocking service - no one knows where my parcel is
I am unable to get accurate information.
One person tells me they have the parcel, the next person says they don’t have it.
I don’t know if anyone know where my parcel is and customer service is absolutely useless in assisting as well.
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Replies (1)
MDS Collivery's replyOfficial
11 Dec 2024, 10:10Dear Jamie Lee, we want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly to resolve the issues at hand, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We truly appreciate your patience and understanding as we navigate through this challenging period.
MDS Collivery's reply11 Dec 2024, 10:10
Official
Dear Jamie Lee, we want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly to resolve the issues at hand, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We truly appreciate your patience and understanding as we navigate through this challenging period.