Poor Service

Phones are off line, when they are working it takes forever to get hold of someone, once you do, you are then pushed from pillar to post, they do not contact the person when arriving at the premises to pick up the item for delivery, then just mark the delivery as failure due to the contact unavailable, when in essence one is desperately trying to get hold of them to confirm if the item is being picked up or not.<br> This poor service has a ripple effect as we use this logistic company to provide goods to our customers and in turn we have a bad reputation for not being able to deliver as stipulated due the poor service offering from the courier itself.