SN
Sibonelo N
1 reviews | Active since Dec 2024
06 Dec 2024, 14:29
PATHETIC
I have been waiting for a week for a parcel that shows on their website that it has been received and scanned on site at their Johannesburg branch. When I called to arrange to fetch my parcel, they claimed that the parcel is not on site.
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MDS Collivery's replyOfficial
11 Dec 2024, 14:08Thank you for your feedback and for bringing your concerns to our attention. We want to sincerely apologise for the delays you've experienced due to our current backlog.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
MDS Collivery's reply11 Dec 2024, 14:08
Official
Thank you for your feedback and for bringing your concerns to our attention. We want to sincerely apologise for the delays you've experienced due to our current backlog.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.