CT
Cathy T
1 reviews | Active since Jun 2016
17 Oct 2018, 11:23
Overnight delivery took a week - and I was charged twice!
My "overnight" delivery took a week to get there and I was then charged AGAIN to get it back to me. I have sent over 10 emails - with no response, yet everyday I get a reminder that the amount is still outstanding. FED UP!
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MDS Collivery's replyOfficial
25 Oct 2018, 11:27Dear Cathy T,
We are very sorry to hear about your experience. We appreciate your review and apologise for the inconvenience caused.
We have taken your complaint into consideration in order to improve our customer service. We hope that the issue with your order has been resolved.
We are very sorry to hear about your experience. We appreciate your review and apologise for the inconvenience caused.
We have taken your complaint into consideration in order to improve our customer service. We hope that the issue with your order has been resolved.
MDS Collivery's reply25 Oct 2018, 11:27
Official
Dear Cathy T,
We are very sorry to hear about your experience. We appreciate your review and apologise for the inconvenience caused.
We have taken your complaint into consideration in order to improve our customer service. We hope that the issue with your order has been resolved.
We are very sorry to hear about your experience. We appreciate your review and apologise for the inconvenience caused.
We have taken your complaint into consideration in order to improve our customer service. We hope that the issue with your order has been resolved.