MDS Collivery - Could be so much more.

I've come to dread deliveries by MDS Collivery. Not because their service is bad - in fact the service is great, it's the tracker that drives me mad with frustration. Since all their delivery vehicles have GPS tracking devices installed someone had the bright idea of displaying the distance between the van and the delivery address on the tracking website. They then went one step further and displayed the estimated travel time to cover that distance. Which was a huge mistake. Why? Because the driver doesn't follow a straight line to the delivery address - he follows a circuitous route intended to cover all of his scheduled destinations as efficiently as possible. And only h knows what that route is. As a result the predicted delivery time jumps ahead in leaps and bounds as the driver does his twists and turns through his delivery territory. The initial estimate of say 10:50 jumps forward and forward and forward, so you actually have no clue when he's going to arrive, but you get disappointed over and over again. That's why I don't like MDS Collivery. On the other hand, if they includes how many stops the driver needed to make BEFORE reaching your address, the whole picture would change dramatically. Imagine this: "The driver is 6,5km from your delivery address and you are 7th in line" "The driver is 7,8km from your delivery address and you are 6th in line" ............... "The diver is 1,1km from your delivery address and you are next in line" That would be infinitely more useful.