Imploding

<p>Have been MDS customer for about 2 years. Service has been great with hickups here and there. Seems to be imploding on itself in the last couple of weeks...</p> <p>Parcels (cell phone and clearly marked for Lithium battery purposes) - staff in JHB used every excuse in the book not to deliver this item on Friday, from saying no RICA docs ( I own the phone you idiots) to pretending no one is there... after 17 phone calls, threats and harsh words, it was delivered. Driver who made delivery said he was never there, but phone sends out incorrect delivery fail messages every time he charges it ??????</p> <p>Another parcel shipped from GRJ to CT overnight arrived 4 days later as it got lost somewhere in ITT - admitted over the phone (have audio recording). When Deon Dedericks CT manager cannot return a call, but passes the bucket to poor Ruben ops staff, then there is a problem</p> <p> </p> <p>MDS grew too fast too quick, no control no accountability</p> <p>You cannot be trusted with my stock especially if I have to make 17 phone calls every time to resolve and find my parcel, you need to do all of us a favour and close your doors. I'm certainly getting out before the ship sinks. Closed account today</p> <p>Thanks, but no thanks MDS</p>