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Nelandran N

1 reviews | Active since Nov 2023

10 Dec 2024, 06:58

First national bank,Digital Planet,Mds Collivery

I have Purchased a TV through First national bank connect It's been 2 whole weeks that I have been waiting for delivery....each day I have been getting a message stating that Mds collivery will deliver.....AGAIN yesterday they couldn't deliver stating on the Waybill tracking that driver was delayed than this Morning I get an Sms stating We were not able to deliver your FNB order :-( You could be liable for additional delivery charges on your FNB account should you miss a delivery again. Please call us on ********** to avoid cancellation.

First national bank is this how you get people to deliver your products?is digital planet fnb and mds collivery all in on this **** to make you wait and give excuses Please resolve this matter or i will be taking legal action

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Replies (1)
MDS Collivery
MDS Collivery's reply11 Dec 2024, 09:55
Official
Thank you for your feedback and for bringing your concerns to our attention. We recognize the delays caused by our current backlog and deeply regret any inconvenience this has caused you.

Our team is fully committed to resolving this as quickly as possible, and we anticipate having everything sorted by next week. Please bear with us as we work tirelessly to get back to the level of service you expect and deserve.

We truly appreciate your patience and understanding as we navigate through this challenging period.