RC
Rhiannon C
1 reviews | Active since Feb 2023
12 Sept 2024, 14:37
Exceptional customer service
I recently received a package from colleagues in the US who mistakenly put the wrong contact number in the details. The fault was ours, but the team from MDS Collivery were unbelievably helpful. I got in touch with them and they responded immediately and updated my contact details. Their dashboard makes it easy to see where your package is, and the driver was just fantastic. Well done guys on your exceptional customer service!
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MDS Collivery's replyOfficial
12 Sept 2024, 15:18Dear Rhiannon, thank you so much for your kind words! We're thrilled to hear that you had a positive experience despite the initial mix-up. Our team always strives to go the extra mile, and it’s great to know that we were able to assist you quickly and efficiently. We appreciate your trust in us, and we're glad that our dashboard helped keep you informed throughout the process. We cannot wait to handle more of your Colliveries.
MDS Collivery's reply12 Sept 2024, 15:18
Official
Dear Rhiannon, thank you so much for your kind words! We're thrilled to hear that you had a positive experience despite the initial mix-up. Our team always strives to go the extra mile, and it’s great to know that we were able to assist you quickly and efficiently. We appreciate your trust in us, and we're glad that our dashboard helped keep you informed throughout the process. We cannot wait to handle more of your Colliveries.