DELAYED DELIVERY

<p>I purchased a birthday gift for a family member from a Durban supplier with delivery set for Cape Town. The goods were shipped on Friday 14 July with delivery arranged for Tuesday 18 July. Tuesday came and went. The package was not delivered on Wedneday the 19th (as per the tracking status on their website) and it was not delivered on Thursday the 20th - as was promised to me. Now I've been told delivery will only take place on Monday the 24th. Bad service, no assistance or apology when I call the office to complain, no effort made to rectify the situation. This is a new low in customer service.</p>