Collection Delayed

<br> <br> I'd like to express my disappointment with the quality of service you are offering, especially the one I received from your Johannesburg branch today after accepting your quotation last week Monday, the process has been mired by miscommunication or incorrect feedback from your personnel, and an ever expanding price, today I spoke to themba who told me i will need to organise myself people to offload my package, then I was later told it's alright you guys will offload in the afternoon when I called to find out when is the delivery being done, themba promised to call me back to verify the arrangement for offloading of which he never did, around past 3 I called again to find out when is the gate being delivered then they told me they were waiting for me to get people to offload first, I then requested to speak to themba who was now unavailable. I am exhausted of calling your people I have been doing that ever since I requested your service may I please have my gate delivered tomorrow please. <br>