DV
Danielle V
1 reviews | Active since May 2024
11 Dec 2024, 11:17
Beware - *********** and the worst customer service
The worst customer service I have ever come across! This company should be disbarred from any form of logistics!
Helpful (0)
Replies (3)0
Replies (3)
MDS Collivery's replyOfficial
11 Dec 2024, 12:06Thank you for your feedback and for bringing your concerns to our attention. We want to sincerely apologise for the delays you've experienced due to our current backlog.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
MDS Collivery's reply11 Dec 2024, 12:06
Official
Thank you for your feedback and for bringing your concerns to our attention. We want to sincerely apologise for the delays you've experienced due to our current backlog.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
We want to assure you that we have recognised the challenges and are actively addressing them. Our team has been working tirelessly, and we anticipate having everything sorted next week. We're hopeful that these measures will help us get back on track and provide the reliable service you deserve.
We truly appreciate your patience and understanding as we navigate through this challenging period.
DV
Danielle V's updateReviewer Update
11 Dec 2024, 12:18This is a complete and utter generic response! How do you operators tell a client that the ETD and ETA are on the same day? How does a parcel lay in your depot for 7 days without movement? I have 3 shipments. The one in question has been laying in your depot since 05 December! #***
DV
Danielle V's update11 Dec 2024, 12:18
Reviewer Update
This is a complete and utter generic response! How do you operators tell a client that the ETD and ETA are on the same day? How does a parcel lay in your depot for 7 days without movement? I have 3 shipments. The one in question has been laying in your depot since 05 December! #***
MDS Collivery's replyOfficial
11 Dec 2024, 12:49Thank you for sharing your waybill number. Our team is tirelessly sorting through parcels to ensure that all parcels are processed. We anticipate that everything will be sorted next week. You will be notified as soon as your parcel is out for delivery
MDS Collivery's reply11 Dec 2024, 12:49
Official
Thank you for sharing your waybill number. Our team is tirelessly sorting through parcels to ensure that all parcels are processed. We anticipate that everything will be sorted next week. You will be notified as soon as your parcel is out for delivery