At some stage common sense must prevail

On the 18th of January I informed your company that the waybill you forwarded me indicates that the parcel you were supposed to delivery to me has the incorrect delivery address. You did not adhere to the information given to you and the parcel was shipped. You then informed me that this was indeed you mistake and that my parcel would be redirected and be delivered on today (Wednesday the 24th of January) in another email from you company you had a deferent version stating that my parcel wil be sent back to Johannesburg and the be sent to Bloemfontein and then delivered to Aliwal North. When I pointed out the different versions my complaint was removed. Tonight I now learn that my package has been sent to Cape Town and not Bloemfontein and Aliwal North as previously mentioned in one of your versions. I am at a loss for words!!!!!!!!!!!!