McDonald's Springs Mall
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
McDonald's Springs Mall
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Dec '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSVDW
Sarah-Lee Van Der Westhuizen
1 reviews | Active since Feb 2026
14 Feb 2026, 20:08
Terrible
I have still received no feed back from springs mall McDonald's have about 3 refreshes now . But still nothing. !!!
Helpful (0)
|Replies (0)SVDW
Sarah-Lee Van Der Westhuizen
1 reviews | Active since Feb 2026
14 Feb 2026, 20:08
Terrible
I have still received no feed back from springs mall McDonald's have about 3 refreshes now . But still nothing. !!!
0
Replies (0)SVDW
Sarah-Lee Van Der Westhuizen
1 reviews | Active since Feb 2026
9 Feb 2026, 21:31
Terrible just terrible McDonald's isn't the same anymore .
My food was not correct, we order food for over R300 on the app. I have emailed them to no avail. The burgers were not big macs, they didn't have pickles or sauce . The nuggets were dryer than the desert . The Pattie's were paper thin the chips were stale. !!! They forgot my dips for my nuggets too!!!
Helpful (0)
|Replies (0)SVDW
Sarah-Lee Van Der Westhuizen
1 reviews | Active since Feb 2026
9 Feb 2026, 21:31
Terrible just terrible McDonald's isn't the same anymore .
My food was not correct, we order food for over R300 on the app. I have emailed them to no avail. The burgers were not big macs, they didn't have pickles or sauce . The nuggets were dryer than the desert . The Pattie's were paper thin the chips were stale. !!! They forgot my dips for my nuggets too!!!
0
Replies (0)LZ
Linda Z
1 reviews | Active since Dec 2025
19 Dec 2025, 20:19
Springs Mall McDonald's
McDonald's springs mall customer service is extremely poor. After ordering and waiting for nearly an hour for the order, a simple Mc feast, the order was canceled without any valid reason. No apology from any of the waiters and waitresses instead we were informed that a reversal of the amount paid was a complicated process. The waiter then boldly advised that we need to remind them the next time we see that it's taking too long. I've never witnessed such despicable lack of customer service. I would not recommend the McDonalds @Springs Mall to anyone😡😡😡
Helpful (0)
|Replies (0)LZ
Linda Z
1 reviews | Active since Dec 2025
19 Dec 2025, 20:19
Springs Mall McDonald's
McDonald's springs mall customer service is extremely poor. After ordering and waiting for nearly an hour for the order, a simple Mc feast, the order was canceled without any valid reason. No apology from any of the waiters and waitresses instead we were informed that a reversal of the amount paid was a complicated process. The waiter then boldly advised that we need to remind them the next time we see that it's taking too long. I've never witnessed such despicable lack of customer service. I would not recommend the McDonalds @Springs Mall to anyone😡😡😡
0
Replies (0)