

Mcdonald's Selby
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2025
On 24 September 2025 around 1:30pm, I ordered 2 Big Macs, 2 Chilli Cheese Chickens, and 3 drinks (Iced Coffee, Choc Oreo, and Salted Caramel Frappe) at Selby McDonald’s (MSA Devco Pty Ltd). Waited 25+ minutes before they even started preparing my food. After 30+ minutes, I was given the wrong order (chicken strips instead of my meals) and no drinks. When I complained, the manager (Koma) only said “sorry” and refused a refund. I was eventually handed a sloppy, unwrapped burger thrown into a bag – completely unhygienic! Another staff member (Nthabiseng) made me wait outside for a “refund,” only to return and tell me no refund would be given. This is by far the worst McDonald’s experience I’ve ever had – unacceptable delays, wrong food, no refund, and a total disregard for food safety and customer service. McDonald’s South Africa needs to urgently investigate this branch. Customers deserve better than this level of disrespect and unhygienic practices.
1 reviews | Active since Sept 2025
On 24 September 2025 around 1:30pm, I ordered 2 Big Macs, 2 Chilli Cheese Chickens, and 3 drinks (Iced Coffee, Choc Oreo, and Salted Caramel Frappe) at Selby McDonald’s (MSA Devco Pty Ltd). Waited 25+ minutes before they even started preparing my food. After 30+ minutes, I was given the wrong order (chicken strips instead of my meals) and no drinks. When I complained, the manager (Koma) only said “sorry” and refused a refund. I was eventually handed a sloppy, unwrapped burger thrown into a bag – completely unhygienic! Another staff member (Nthabiseng) made me wait outside for a “refund,” only to return and tell me no refund would be given. This is by far the worst McDonald’s experience I’ve ever had – unacceptable delays, wrong food, no refund, and a total disregard for food safety and customer service. McDonald’s South Africa needs to urgently investigate this branch. Customers deserve better than this level of disrespect and unhygienic practices.
1 reviews | Active since Sept 2025
Im not happy with the owner of this mcdonald's,customers must pay before they use toilets I was speaking to the manager and she told me that all Macdonalds do that, her name is Miss malifu
1 reviews | Active since Sept 2025
Im not happy with the owner of this mcdonald's,customers must pay before they use toilets I was speaking to the manager and she told me that all Macdonalds do that, her name is Miss malifu
Hellopeter has tracked Mcdonald's Selby across 4 reviews. Mcdonald's Selby hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mcdonald's Selby? Write a review to help others decide.
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