Worst service ever
<p>Very upset !!!<br />It has now been more than a week that i have sold my car and still no money with no answers from toyota ballito! I have been dealing with jared pillay and he is beyond useless! Toyota keeps on saying that the manager lee ann perkins will be contact with me but nothing! I decided to drive to toyota ballito yesterday to investigate as everyone ignores my emails and calls! On arrival jared was hiding and there was no one in the office to help me everyone out - this at 4pm! Jared eventually approached me and said oh they did not get the stamp on my documents from the licensing department as promised! Toyota how can you sell a car and hand it over to the new owners without the deal being sealed on my end and it still in my name and i have no money to show for it!!! I am so disgusted in the service!</p>
Good day
My sincere apologies for your experience. If the issue has not yet been resolved please email us at customercare@bidvestautomotive.co.za
Regards
Bidvest McCarthy Customer Care
Good day
My sincere apologies for your experience. If the issue has not yet been resolved please email us at customercare@bidvestautomotive.co.za
Regards
Bidvest McCarthy Customer Care
Hi bidvest
unfortunately I had to take matters in my own hands as no one could assist me and the entire story ended up as follows:
my car was taken in to stock without the logbook- according to laws this is not right! Then sold to the new owners still without the logbook! I did however re apply for this as my original was lost but i was never informed that without this document i wont get my money! So car is sold and logbook only arrived on Monday(yesterday) and now awaiting for payment- still nothing? Not even a proof! I am horrified that this has happend to me- i honestly wont ever do business with toyota!
i am hoping that i will receive my money soon!
regards
alicia
Hi bidvest
unfortunately I had to take matters in my own hands as no one could assist me and the entire story ended up as follows:
my car was taken in to stock without the logbook- according to laws this is not right! Then sold to the new owners still without the logbook! I did however re apply for this as my original was lost but i was never informed that without this document i wont get my money! So car is sold and logbook only arrived on Monday(yesterday) and now awaiting for payment- still nothing? Not even a proof! I am horrified that this has happend to me- i honestly wont ever do business with toyota!
i am hoping that i will receive my money soon!
regards
alicia
