1 reviews | Active since Oct 2012
Worst service
<p>My partner bought a brand new Toyota Corolla Quest at the Bidvest McCarthy Toyota Centurion last year. There was no need to use his spare key until a few weeks ago when he accidentally locked in the key while the vehicle was idling.</p> <p>Because we live in 2 different properties he took my car and drove to the other house to collect the key, only to discover the key does not work. He then called his insurer to assist with a locksmith.</p> <p>He notified the dealership and to date they have not assisted him. We sent an email after waiting for 2weeks as they asked that he go to Centurion.</p> <p>He runs his own business and unfortunately is unable to take time off during the day to go to Centurion. This dealership has not had the decency to accomodate their client, who favoured them with business a year ago. They expect him to drop his clients and go to them for assistance.</p> <p>It's shocking to say the least.</p> <p>Can we please be treated with respect.</p>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is Ref 6223.
Regards
Bidvest McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is Ref 6223.
Regards
Bidvest McCarthy Customer Care
***
