JR
Jeevren R

1 reviews | Active since Dec 2009

21 Apr 2017, 15:07

Whatsapp ,telephone and surfing more important than customers

<p>On 21 April 2017 ,I visited Toyota McCarthy Ballito with the intention of purchasing a new Toyota Fortuner and possibly also a double Cab Bakkie for my accompanying friend.We were given a slight nod by the receptionist.As we walked along the floor ,looking for assistance,1 elderly salesman was busy surfing the net,a younger male was on texting on his phone,another female was talking on the phone and the last female walked past us without any acknowledgement.We waited a while after which I went to the receptionist for help.She too continued with her Paperwork whilst ignoring my presence at the front desk.After,I asked if she too is like her sales persons,she stopped work.</p> <p> </p> <p>I had a totally opposite experience from the friendly people at Ford (SMD) who seem more keen on selling their everest and Ranger.This is likely where I will do business.</p>

0
Replies (1)
McCarthy
McCarthy's reply13 Jun 2017, 16:04
Official

Good day

My sincere apologies for your experience. If the issue has not yet been resolved please email us at ***

Regards

Bidvest McCarthy Customer Care