DA
Dave A

1 reviews | Active since May 2010

31 Mar 2015, 09:37

What an AMAZING Manager

Having Purchased an Amarok pre-owned, from Mc Carthy Edenvale, I had a serious engine problem. Having Made my decision based on the service history of the vehicle, I was somewhat flat about this problem.<br> Chris Francis who took over the branch after I had made my purchase took the matter in hand and made sure every avenue was explored to have my problem solved, which he did to the last detail. <br> So often we are left in situations like this where we are writing letters and blogs of complaints. It is such a refreshing opportunity to be able to compliment someone for the amazing service one has received. I do not think Chris Francis had an easy task, but he made it happen. I am very grateful to you Chris for your efforts, and wish you the very best in all that you do, Congrats on the new addition to the family. The management skills you showed in my situation was absolutely unheard of in this country. <br> Thank you again.<br> Dave Absil

0
Replies (1)
McCarthy
McCarthy's reply31 Mar 2015, 11:11
Official
Hello Brat 61,

Good day

Thank you for your feedback. We have sent your compliment to the dealership and are sure Chris and the team will be as elated as we are on receiving it.

Regards

Sani Moyo
McCarthy Customer Care
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