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Patricia M

1 reviews | Active since Mar 2015

18 Mar 2015, 12:00

We were ******* and continue to pay the price!!

You guys mislead us!!!<br> We bought two brand new cars and we had an agreement with the sales person. Infront of me and my mother, she agreed that our car will be put on a truck and be delivered to Cape Town. For starters, the car was 5 hours late! Secondly, what was supposed to be a brand new car had 1600 kms on it!! And now we are getting traffic tickets on a bi-weekly basis ranging from R800 to very serious offences where my mother has to appear at a court in Kimberley for a problem that Mc Carthy Lynwood caused!!! We have spent money to try to sort this thing out ONLY to now realize that it was the time that the car was FALSLEY 'transported' to us!! All the emotions that we have been experiencing, the time, the bad traffic violation reports on our driving lisence for something that could have been avoided, had Mc Carthy Lynwood kept to the deal!!! We want our brand new car.... we want them to pay up all the traffic tickets....!! Someone needs to get back to me!!!

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Replies (1)
McCarthy
McCarthy's reply18 Mar 2015, 13:08
Official
Hello pmkmathabe78,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5277.

Regards

Sani Moyo
McCarthy Customer Care
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