HM
Hendrik M

1 reviews | Active since Sept 2011

17 Oct 2015, 08:36

We just don't give a ...

So I took my new Jeep to this bunch of clowns at McCarthy CDJ Centurion for it's first service on Thursday. From past experience I should have known better. What an awful experience again. Afterwards I received an sms from them asking feedback on my experience, my response was that it was pathetic. This morning I received another sms telling me if I have a problem I must contact their main clown Steve Bosch! Wow they do not call you, you must call them! Shocking.

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Replies (1)
McCarthy
McCarthy's reply20 Oct 2015, 08:45
Official
Hello hjm123,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.

Your reference number with Customer Care is REF 5707.

Regards

McCarthy Customer Care
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