SB
Simone B
1 reviews | Active since Dec 2018
12 Dec 2018, 10:03
VW Westgate Johannesburg
I will never ever recommend VW Westgate Johannesburg! i bought a car there and they sold me a wrong warranty. the warranty that they sold to me only covered for a certain amount of KM's and when i got the car it was already over the amount of KM's that is on the warranty. i was never told this only found out when my car broke down and the warranty people picked it up. VW Westgate is now refusing to take responsibility and refusing to fix the vehicle. they inconvenienced me for more then a month my next step will be the Motor Industry Ombudsman.!!
Helpful (0)
Replies (1)0
Replies (1)
McCarthy's replyOfficial
12 Dec 2018, 11:08Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6776.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6776.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
McCarthy's reply12 Dec 2018, 11:08
Official
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6776.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help. We hope that we can restore your faith in our dealership and in our brand.
Your reference number with Customer Care is REF 6776.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79