WW
Wynand W
1 reviews | Active since Jul 2015
06 Jul 2015, 11:16
Vw Tigaun 110kw Bluemotion Dsg
Good day.<br> <br> I bought a second hand Vw Tigaun 110 kw bluemotion Dsg on 02 November 2013. My problem came when I wanted to trade the car in and I was informed that there is no 2012 110kw bluemotion dsg. There is only a 2011 Vw Tigaun 110 4motion dsg. Dsg is the automatic version, my car is a manual shift. It turns out my car is a 2012 Vw Tigaun 90kw bluemotion. I phoned the dealer spoke to Gerhard the manager butt nothing has been done. I reported my case to MIOSA waiting for any response. I think if the dealer can take the car back settle my outstanding amount I can then buy a other car without any issues regarding the model.
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McCarthy's replyOfficial
14 Aug 2015, 10:54Hello Wynanddewitt,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5584.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5584.
Regards
Sani Moyo
McCarthy Customer Care
***
McCarthy's reply14 Aug 2015, 10:54
Official
Hello Wynanddewitt,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5584.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5584.
Regards
Sani Moyo
McCarthy Customer Care
***