1 reviews | Active since Sept 2017
Vw sold me a lemon
I bought a demo 2018 polo from vw Constantia in October with 9000kms on delivery, I drove the car for only 4000kms then two error appeared on the screen: Error : stability control Error : parkpilot
Steering wheel is not aligned and is making a knocking sound when I turn. I took my car for service before time to check the defects, I was told that my car has been in an accident before and that was not disclosed to me, as result of that I will have to pay for repairs from my pocket since it was not a normal wear and tear.
How m I supposed to pay for something that I didn't cause or made a were of when buying the car.
The law says I have the right to take it back for full repair or request a swap or give it back for my refund.
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6762.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
Your complaint has been logged and sent through to the dealership and management for resolution. We will be assisting you, please contact us should you need additional help.
Your reference number with Customer Care is REF 6762.
Regards,
Bidvest McCarthy Customer Care
http://ow.ly/OMSb30l2E79
