VW LACK OF CARE

<p>Hi</p> <p> </p> <p>Its with great disappointment that I write this email.</p> <p> </p> <p>My car was sent in for service at VW McCarthy Durban when receiving the vehicle Nhlanhla had brought it to my attention that the wash bay had knocked the bumper of my vehicle.</p> <p> </p> <p>Trevor agreed that the vehicle would be fixed and returned to me.</p> <p>Vehicle repair time agreed upon was 3 days but it took 9 Days to complete.</p> <p> </p> <p>At the time of receiving, all my valuables from vehicle where taken such has GPS CARD with licensed IGO MAPS, perfume , USB Charging Cable and a biometric fingerprint reader.</p> <p> </p> <p>After numerous calls back and forth we have not yet come to a solution.</p> <p> </p> <p>I still do not know till this day who repaired my car.</p> <p> </p> <p>I am really disheartened by the lack of care taken by your team at the dealership , after I purchased this vehicle from this dealership. If we do not come to a solution I have no choice but to send my vehicle for a service else where and purchase my new vehicle in future from a dealership that does not belong to the McCarthy Group.</p>