VW FINANCIAL SERVICES ARE THE WORST FINANCE COMPANY EVER!!! WHERE ARE MY NATIS DOCUMNETS????

I WOULD LIKE TO KNOW WHAT THE HELL IS GOING ON WITH MY NATIS DOCUMENTS - AFTER 37 EMAILS, 37 PHONE CALLS - I HAVE NOT RECEIVED MY NATIS DOCUMENTS. WHAT IS WRONG WITH YOU THAT YOU CANNOT COMMUNICATE ANYTHING!!!! I AM ON THE PHONE AGAIN WHILST I HOLD FOR YOUR ABSOLUTE INEPT PERSON TO TELL ME *** IS GOING ON. APPARENTLY THEY HAVE BEEN MAILED TO ME???? WHERE IS THE TRACKING NUMBER, WHERE IS THE PHONE CALL FROM THE COURIER COMPANY, WHO WILL CALL ME TO MAKE SURE I AM AT HOME TO RECEIVE THE DOCUMENTS. WHAT IS WRONG WITH YOU!!!!!

I AM SICK TO DEATH OF THIS SHOCKING SERVICE. I HATE VW AND I AM NOW GOING TO GO ONTO FACEBOOK TO SPREAD THE WORD AS TO WHAT A SHOCKING COMPANY YOU ARE!! SHAME ON YOU.