very poor service

Service for this people is very poor, I logged the complaint in September still haven't receive any feedback from Renault Gateway. Service is terrible they only cares about the new sales and they also taking advantage of us as women. They don't do their job properly. training is really needed to staff very cause they really don't know what they doing if they can't fix the car they must just tell you not to pay for something that is not done after that they give you different stories.