hm
hendrina marAA(C)
1 reviews | Active since Dec 2014
18 Aug 2015, 19:52
Very Bad Customer Service
At my 30000km service I explained to Toyota that the oil consumption was high and my left back door did not seal. At one visit to monitor the oil I was turned away as no one was able to help me because \they were braaiing. I was told that some 2014 Diesels had a high oil consumption problem but they would fix it. More than a week later I had to phone THEM. It would take 2 weeks to fix my car and I requested a loancar that was turned down. With effort
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Replies (1)
McCarthy's replyOfficial
19 Aug 2015, 09:32Hello hjohanna,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5601.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5601.
Regards
Sani Moyo
McCarthy Customer Care
***
McCarthy's reply19 Aug 2015, 09:32
Official
Hello hjohanna,
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5601.
Regards
Sani Moyo
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 5601.
Regards
Sani Moyo
McCarthy Customer Care
***