Valid value ripoff

<p>Renault gateway in Durban has to be the worst dealership on the planet. Every staff member is inept at their function within the dealership, Mr Trevor Munsamy at the helm, despite promises, has no follow up, pathetic excuses and a complete lack of professionalism. Overcharging, part replacements on a thumbsuck, and a confession that Renault service is difficult are standard operating procedure at this dealership. I have detailed correspondence with the many representatives of this entity to my plight, but with absolutely no results. Even escalating this complaint to the bidvest group has brought no result to my vehicles problem. This dealership gives a good vehicle a bad reputation. It's surprising they are allowed to continue with prejudice and without intervention from the McCarthy group themselves. A year after my purchase, the problems since collection, persist unresolved despite numerous costly parts having been replaced with extended waiting periods for parts to arrive from overseas. They fail to provide any evidence of these claimed replaced parts not even an internal order note, but are very keen to forward the costs to me.</p>