************* and ***********

I purchased a 2015 BMW 118i on 24 Oct 2019. Since then the vehicle has been back 4 times to fix simple issues. Issues: driver door rubber, exhaust rattling, broken radio, broken 12V lighter socket,, wheel alignment and a spare key that has still not been delivered as promised.. The exhaust got fixed after only 2 returns and the rubber was still not fixed after the 3rd return, hence on the 4th return I have requested that the purchase to be reversed. I am not sure how "professionals" cannot replace a door rubber on the first try. This dealership does not send the vehicle to get repaired by competent people clearly. Seamus advised that the radio would not be replaced by BMW as it would cost them R22k and instead they will be replacing it with a radio of R2500 (supposedly a genuine BMW radio). I agreed to this eventually and not so long after Seamus phoned me and advised that they are going to repair the radio (the story is already changing). Again, they managed to convince me to agree on this. After I had to follow up on the vehicle because it still has not been delivered when promised, Seamus advised that they could not repair the radio with the spare parts they had. He advised that the dealership got another BMW 118i in which is "in much worse condition than mine", and they are taking the radio out of that vehicle and fitting it in mine. This was already being done without my knowledge or agreement. At this point I have lost all faith in the vehicle and the work being done on the vehicle by *********** people and I refuse to accept that level of repair on a vehicle I have purchased. After eventually getting the dealership to take the vehicle back, it has been radio silence. I have followed up multiple times and I am no longer getting responses. I am still paying for this vehicle and it is causing me heavy financial strain. Telling from the attitudes of the Dealer Principal, Sales Manager and Salesman, this is being done out of spite. And at the end of this, I will be the one paying in to return the vehicle even though none of this is even my fault. Great! Thanks McCarthy!!!!