1 reviews | Active since Jul 2016
Unsatisfactory and Frustrating Service
<p>On 02/ 022016 I purchased a used Hyundai i20 from the above group., withthe vehicle I did not receive a vehicle service book, an Aerial, and the license disc was to expire on 31/ 5/ 16. Upon enquiry as to the renewed disc. I was told I must renew it myself, this needs Roadworthy certificate, I was to do it myself. I paid admin fees,. I advised McCarthy VW of the complications this may causein a situation of an insurance claim. They ignored this advice. F**** Thomas called me in, took the vechile for testing. The frustrating bit is that it ismonths that I have been traveling with an expired disc. I have called the dealership numerous times my calls have been ignored, I have called F**** on his mobile phone, he has ignored or cut my calls.</p> <p> </p> <p>All in all, McCarthy VW sold me a vehicle that had not been Roadworthy tested, expired disc and no vehicle service book. I </p>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6109.
Regards
Bidvest McCarthy Customer Care
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6109.
Regards
Bidvest McCarthy Customer Care
