1 reviews | Active since Oct 2016

04 Oct 2016, 21:00

Unexpectedly high repayments from Toyota Lynnwood

<p>I wanted to trade in my 2004 Opel corsa for a 2014 Suzuki Alto which cost all together R85000, I got R30000 for my corsa which is fair (I still had about R24000 left to pay on the car) so I had about a R6000 deposit making it R79000 as a rounded total. I'm not sure if they thought well enough or took advantage that I am a 21 year old female (the car was bought in my moms name) but they gave me repayments of about R1550 for 72 months with a balloon payment of I think if I remember correctly about 25% and upon speaking to a CA who works at a bank , she's informed me that that is way too much for the price of the car which I totally agree!!! It's horrid to see how such a trusting brand can take advantage of the public like that, I'm disgusted and will never do business with any Toyota dealership again!! </p>

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Replies (2)
McCarthy
McCarthy's reply17 Oct 2016, 11:54
Official

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 6136.

Regards

Bidvest McCarthy Customer Care
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's update19 Oct 2016, 11:08
Reviewer Update

McCarthy Toyota were responsive and helpful correcting me and helping me understand more about the issue. They were all along right. Thank you McCarthy for the clear understanding.