Unacceptable service from Mccarthy Toyota Edwin Swales

Good Morning I took my Toyota Yaris in for service to Mccarthy Toyota Edwin Swales on the 27th May 2024. My service advisor was Stepheny Adams. My car was booked in at 07:30am and I got a call at 12pm to say it was ready to be picked up. Upon picking up the vehicle, i drove back to Umhlanga Rocks and found that the handbrakes was not adjusted which is normal practice during a service especially at 120 000km. I also had requested the side mirrors were not closing simultaneously but was told that there is no problem with it. I can confirm that the technician did not do his duty and check on this properly. I also requested the boot lock doesn't work properly at time and was told nothing is wrong. How can I trust this branch after all these complaints. I emailed them the same day to complain and got a reply stating Sorry to hear this, Please come through so that we can have a look. It cost me time from work and fuel to come all the way and now this is a double cost on my part. Who will fit this bill? I thereafter sent multiple emails requesting for the service manager to call me and I am still being ignored. It seems like they do not value customer loyalty and just wanted my money of R3200 for doing a **** job on my car. How do I even know anything was actually done? I hope that no one ever supports this branch again, they do not deserve any business.

Claude John ***