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Chesslyn H

1 reviews | Active since Sept 2009

06 May 2015, 11:08

Toyota Verso

Please be very careful of this dealership as they are *****. I bought a Toyota Verso 2014 from them in March 2015 and to date i am still struggling to get repairs done on this car as they refuse to pay.<br> I have had various problems with this dealership too much to mention and to many excuses. All my issues was escalated to various departments and ended up with the General manager. Even he does nothing about it. I get no feedback and I am plainly ignored.<br> The car was delivered a day and half late, the registration was never done and i had to do it on my own. The front seat has a cigarette burn, the right headlight brackets are broken and many other small errors which i am still struggling with. Please people out there watch out for them.

0
Replies (1)
McCarthy
McCarthy's reply08 May 2015, 08:23
Official
Hello Chesslyn,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5399.

Regards

Sani Moyo
McCarthy Customer Care
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