Time Wasters (McCarthy Nissan RANDBURG)
<p>Time Wasters</p> <p> Wow I have never experienced such unprofessionalism. I put my car application with this dealership and the consultant I was dealing with left just after I was approved and didnt even bother to inform me etc.</p> <p>All that i was told is thata guy called to Thabo will handle it who has no sense of urgency whatsoever - not even once has he called me to feedback and yet i received a call from Nthabiseng to discuss installments etc without a car in place.</p> <p>To sum it all he **** to us and said he was waiting for authorizations from someone who is in the states when apparently there is no stock. Lastly i call to qury and the Manager "Tino" had no interest in listening to my story and was ready to put me through and i insisted i wanted to talk to him for clarity.</p> <p>He then told me that he has no idea what Thabo is talking about basically its more like who cares??? They run an application in your name, waste your time and dont bother to update you seeing as they dont have stock for what you are looking for. 2 weeks later of waiting and i discover that we have been going no where slowly....</p> <p>Thanks McCarthy Nissan "Randburg" Lesson learnt, in all of my experiences this is by far the worst customer service to date. </p>
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6138.
Regards
Bidvest McCarthy Customer Care
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Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.
Your reference number with Customer Care is REF 6138.
Regards
Bidvest McCarthy Customer Care
***
