they dont care about their customers

I have taken my vehicle into Mccarthy Kenilworth service centre. The vehicle was confirmed to be booked in on 28/01/2015 i was informed that it will b a two day service. Almost 8 days later and i am still without my vehicle. I have called them multiple times with no joy. I live in the northern suburbs had to take off work 3days in a row waiting whole day only to b told at close of business i'm not getting my car back. They don't even offer you a courtesy vehicle when they realise they wont b returning yours. Their staff simply doesn't care because they not the ones being inconvenienced and they leave you with the most distrusting feeling. That is also the attitude they have on the telephone i dont know what more to do the way their poor service is going what next i'll have to spend unecessary money again today on airtime to run after their useless asses an try an get my car back i have been stranded for 8days now an see no end to this nightmare their customer service sucks. When you are promised a 2day service and 8days later you still have to be the one running after them. Go's to show this big companies don't care about service. Thanks for nothing a Mccarthy