1 reviews | Active since Dec 2015
They change pricing on a quote
I have been task with getting 7 vehicles for our company. I get a no of suppliers to give me qoutes. one being Mc Cathy toyota Midrand . the sales person Stoffel arrives with a nice presentation and quote. i ask him to send me for 7 units with full service plan and lease oppositions. <br> i get a quote 2 day latter the price has gone up by R4800 in 2 days . WOW <br> when he was here we asked him for a price on the canopy and his price was between 12***0 but would confirm . Now it cost R22785.00 i have herd of inflation but dam .<br> <br> i call to query this and he tells me he quoted on a NEW vehical with no driver air bag and now he quoted with air bag mmmm. i ask to speak to the DP and i could hear ihim in the back ground that he is not interested in talking no matter what i want to discuss i must talk to his assistant . mmmm great customer service . TOYOTA i am disgusted .<br> <br> Disappointed Mr Stark
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.
Your reference number with Customer Care is REF 5804.
Regards
McCarthy Customer Care
***
Good day,
Your complaint has been logged and sent through to the dealership and management for resolution. Please contact us should you need additional help.
Your reference number with Customer Care is REF 5804.
Regards
McCarthy Customer Care
***
