TV
Theresa V

1 reviews | Active since Aug 2015

24 Aug 2015, 12:50

TERRIBLE SERVICE COSTING ME MONEY AND TIME

I TOOK MY CAR FOR SERVICE BEGGINING OF AUGUST , THEY WERE SUPPOSED TO CHECK THE AIRCON ALSO BUT INSTEAD THEY DIDNT AND FOCUSED ON THINGS I NEVER WANTED LIKE BREAKING MY FRONT WINDSCREEN WIPER WHICH THEY NEVER TOLD ME THEY WERE GONNA CHANGE IN THE 1ST PLACE .THE GOOD SERVICE I HAD WHEN BUYING MY CAR IN FEBRUARY MADE ME SO CONFIDENT TO TAKE MY CAR THERE FOR SERVICE EVEN THOUGH I STAY IN PRETORIA PASSING ALL NISSAN DEALERSHIP AROUND. I HAD TO CALL AND FIND OUT IF THE PART I WAS WAITING FOR HAS ARRIVED AFTER THEY TOLD ME THEY WILL CALL ME, I HAVE SPENT SO MUCH MONEY ON THIS AND UPSET WITH THE BAD SERVICE AM GETTING FROM VUSI WORKING AT THE WORKSHOP. I CANT AFFORD BEING WITHOUT MY CAR SINCE IS MY PRIMARY TRANSPORT AND HE INSIST THAT I MUST BRING IT WHILE I TOLD HIM ABOUT MY SITUATION. HOW MUCH MORE OF CAR DRAMA SHOULD A SINGLE MOTHER TAKE FOR HER CAR TO BE FIXED WITH A BIG NAME DEALERSHIP

0
Replies (1)
McCarthy
McCarthy's reply24 Aug 2015, 16:22
Official
Hello therev012,

Good day,

Your complaint has been logged and sent through to the dealership and management for resolution. I will be assisting you, please contact me should you need additional help.

Your reference number with Customer Care is REF 5614.

Regards

Sani Moyo
McCarthy Customer Care
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